Every Royalpark Homeowner receives the Royal Treatment
Live like royalty with a Royalpark Home – Two of the many reasons for so many satisfied customers include our outstanding customer service and an excellent rating with Tarion. Our commitment to providing the most satisfying home ownership experience through inspired community-oriented lifestyles, superior home construction and exceptional customer service allow us to be one of the most respected home builders in Ontario.
I wanted your management to know what a great job their staff is doing. From the moment I walked into the sales office of the Kleinburg Greens, Frank was very helpful in helping us decide on which house to purchase and was one of the biggest reasons we decided to go with Royalpark. Even after the sale was complete and we were waiting for possession he was helpful with keeping us aware of anything that we asked. After we took possession of the house I was very afraid of many things that could be wrong, but the house was very well built and only had very minor things to deal with. Alex is probably the best thing about your company. He has made all of the P.D.I. list just fade away, and very, very quickly. He has been more than helpful. He has bent over backwards for us and has taken the fear of buying a new house away. Alex and Katarina both stayed late on the day our house closed because we couldn't get there in time. We are very happy about this because you hear so many horror stories about new homes. We are first time home buyers and we would recommend Royalpark to anyone who is looking to buy a home. We would like to thank all of your staff for their help.
Danny Sa & Linda Lorenzoni — Kleinburg Greens | Kleinburg Ontario, Canada
No it wasn't an illusion! We stood there and admired one of the most beautiful homes we have ever seen! And it is now ours. Seeing the finished work of David De Simone and his son and partner Marco was a pleasure beyond our dreams. We looked forward to our new home and you may be sure we were taken by surprise, it was an experience we will never forget.Congratulations Mr.De Simone, you have built spectacular homes in every area you selected. Congratulations again to both of you, we are proud to be living there.
Mrs. & Mr. Baku | Markham Ontario, Canada
Our family has just moved into a Royalpark home located in Simcoe Shores in Barrie. We wanted to take this opportunity to congratulate you on the caliber of employees of Royalpark that we came in contact with during the process of purchasing and moving into our home. From the very first contact with Marie Pearson in your sales office, she impressed us with her friendly, personable manner as well as her professionalism. Her ability to make immediate decisions regarding our purchase and provide information "on the spot" was very instrumental in assisting us with our final decision. We'd like to emphasize that we purchased from Royalpark after extensive research of new homes in the area. Throughout the formalization of our offer, working through the physical changes that we requested and assisting in every aspect of the purchase, she and her assistant Lisa, were a pleasure to work with and took genuine interest in our particular home. Once our house was under construction we were frequent visitors to the site. In our agreement of purchase and sale, we had made numerous changes to the original plans and had added a lot of upgrades. Angelo and Sandy were always available to discuss any concerns we had, given us their full attention no matter trivial our questions. It is quite an achievement to be able to deal with purchasers with the patience they displayed. All of the tradespeople we encountered, the security people and even "Backhoe Joe" were always personable and helpful. We'd also like to mention how accommodating everyone was about changing closing dates as we had not sold our existing home as quickly as we had hoped. We wanted to pass on to you how pleased we are with our home and with the service that we have had from Royalpark. The flexibility offered to us in making our home unique has been an enjoyable experience.
Chris and David Jones — Simcoe Shores | Barrie Ontario, Canada
Dear Katarina: We would like to extend our thanks for all the work you have done for us over the last year. It has been a pleasure dealing with you, Joe, Tony, Sandy, Dominic, and Marco (I hope I haven't forgotten anyone). Our first new home purchase has been a very positive experience thanks to the dedication of the staff at Royalpark Homes. We indeed have received great value for our money and would not hesitate recommending Royalpark Homes in the future. Thank you again for your prompt friendly service.
Heather Willay — Derry Meadows | Mississauga Ontario, Canada
I would like this note brought to the attention of Royalpark's top management, if you could. I think you've created the most beautiful subdivision I've ever seen when you created Simcoe Shores! You can see the difference immediately when you stand anywhere here and look around to see the mature forest towering over the new homes. Then you take a few steps to the path in the nature reserve to begin the short walk to the beach. The air is sweet and cool even on a hot day like today. And the beach is heaven. Even when you choose to walk down one of the streets you are treated to homes that are unique, each one featuring an attention to design detail and level of finish that is a real treat. I can't begin to tell you how happy I am to be lucky enough to live in this neighbourhood. You are all to be congratulated for conceiving and executing a vision that in reality exceeds anything our minds could have conjured. And at prices that the average family can afford!! Good job, Royalpark!!!!
Mark Adams — Simcoe Shores | Barrie Ontario, Canada
Dear Marco, I would like to thank you for installing the columns in the opening of my family room as I requested. This made my wife very happy and satisfied. Being a first time new home buyer I was a little worried about buying a new home because of all the stories I heard from people. Obviously there are always some problems that will arise in a new home and they have to be dealt with. I just want you to know that my family and I are very satisfied with the workmanship on our home and the understanding and co-operation I have received from Dominic, Marco and Alex regarding any requests or questions that I had. Again thank you for making this move as relaxing and comfortable as possible.
Joe and Nadia Cirasella — Kleinburg Greens | Kleinburg Ontario, Canada
I can't tell you enough how you and Royalpark have made me completely satisfied with all the repairs that have been done.
Robert Stark, Ontario Canada
... thank you Royalpark Homes for the courteous and efficient service we have received from your organization.
Joe and Dawn Belmonte, Ontario Canada
On behalf of my family I would like to thank you for building us a beautiful home! We bought a 'Royale' last September and despite the delays, it was certainly worth the wait. I have found your staff including Gary and Angelo to be very helpful. I would not hesitate to recommend Royalpark to anyone thinking of buying a house. These days word of mouth is everything. Once again thank you, we will treat it with respect always. I have enjoyed the experience of my home being built.
Lorraine Bruce, Ontario Canada
Our house is so beautiful that we probably won’t ever move again, but if we do, we will definitely consider Royalpark Homes for our next house. Friends recommended Royalpark Homes to us because of their quality control and after-sales service, we were not disappointed. The service people came over as long as it took to get everything just right.
Mary and Gerrardo Contardi, Ontario Canada
We've had ton's of compliments on our new home, again we'd like to thank the entire staff at Royalpark Homes. We highly recommend your company, and also your customer service program rank's A+. Keep up the great work.
Mr. and Mrs. Sanderson, Ontario Canada
We would like to express our sincere thanks for the personal service and attention we received with respects to the purchase of our Royalpark home. This was present from the moment we walked into your sales office to the days to follow even after closing. The receptionist at your office has always been pleasant and has proven to be very helpful and informative. You know you are getting personal service when you have your call returned by the owner of the company personally. We consider this house our home and intend to live in it for years to come, thanks to you and your company for the fine finishings and workmanship that allows us to be proud of our home.
Mr. and Mrs. Chang, Ontario Canada
We would like to take this opportunity to say that we have enjoyed living in our home for the past year, especially after the great job on the grading which was done this summer. A special thanks to Katarina and Joe of service. Katarina has been great, very professional, always understanding and accommodating to our schedule.
Frank & Teresa Masaro, Ontario Canada